Privacy Policy

Last Updated: January 1, 2026

Compare Grapple Ltd ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

Information We Collect

Information You Provide

We may collect information that you voluntarily provide to us, including:

  • Contact information (name, email address) when you contact us
  • Messages and feedback you send through our contact forms
  • Any other information you choose to provide

Information Automatically Collected

When you visit our website, we may automatically collect certain information:

  • Browser type and version
  • Operating system
  • IP address (anonymized)
  • Pages visited and time spent on our site
  • Referring website addresses

How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries and provide customer support
  • To improve our website and user experience
  • To analyze website usage and trends
  • To detect and prevent fraud or abuse
  • To comply with legal obligations

Cookies and Local Storage

We use cookies and local storage to enhance your browsing experience:

  • Essential Cookies: Required for basic website functionality
  • Preference Cookies: Remember your cookie consent preferences
  • Analytics Cookies: Help us understand how visitors use our site

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

  • Service Providers: With trusted third-party service providers who help us operate our website
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, sale, or transfer of assets

External Links

Our website contains links to external websites for reference purposes. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Contact form submissions are typically retained for up to 2 years for customer service purposes.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your information
  • Objection: Object to certain processing of your information

To exercise these rights, please contact us using the information provided below.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our website after changes constitutes acceptance of the updated policy.

Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Compliance

This privacy policy is designed to comply with applicable privacy laws, including GDPR, CCPA, and other relevant regulations. We are committed to maintaining the highest standards of privacy protection.